LOCAL DELIVERY
Local delivery is made by Bury St Edmunds EcoCarriers service. Orders placed before 1pm will be delivered same day between 3-6pm, Monday - Saturday. Orders placed after the cut off time will be delivered next working day (Monday - Saturday).
Please give details of a safe location for your parcel to be left if you are not going to be in. You can contact EcoCarriers directly on 01284 413441, or hello@ecocarriersbse.co.uk if you forget to leave a note at checkout.
Local delivery qualifies as a 4km radius from our shop on Hatter St, Bury St Edmunds. This covers Bury St Edmunds Town centre, Moreton hall, Lark Grange, Marham Park, Gt Barton, Nowton, Horringer, Westley, the Fornhams. Please contact us if you live in any of these areas and don't see the local delivery option available to you.
Orders up to £49.99 will be charged £2 per delivery. Orders over £50 qualify for free local delivery.
Full details about the service can be found: https://ecocarriersbse.co.uk/bury-shop-drop-deliveries-by-bike/
NATIONAL DELIVERY
UK Mainland (England, Wales, Scottish Borders & Central Scotland)
Orders must be placed before 12pm for next day delivery (Monday - Thursday). Orders placed before 12pm on Friday will be delivered on Monday. Orders placed after 12pm on Friday and before 12pm on Monday will be delivered on Tuesday.
To order wine for national delivery, we have a minimum order requirement of £20. Free next working day delivery for orders over £150.
Orders up to £149.99 - £10 (per case)
We do not deliver wine internationally.
You will receive an automated confirmation on ordering. It is unavoidable that wines will sometimes be out of stock, so we will always contact you to advise a delivery estimate in this case. If you need the wine for a particular date, or before a particular date please make sure you specify this.
Delivery is then the following working day. So if you order before 12pm and we have the stock available, you should receive your wine the following working day, as stated above.
Deliveries are normally made weekdays before 4pm.
Unsuccessful deliveries will be attempted the next working day if nobody is available to accept the delivery, unless you specify a place to leave the shipment in this case. If a request is made for wine to be left unattended, Vino Gusto will not be held responsible if the wine goes missing after the courier has delivered it.
If a delivery has not arrived in the timeframe, please let us know. Although the courier should tell us if there are any breakages, please let us know of any damage within 24 hours of receipt, so we can investigate. Please also be sure to check the number of cases for which you are signing; we cannot replace wine that has been signed for but not received.
Please note that we, regretfully, are currently unable to ship to Northern Ireland.
