Shipping & Delivery
LOCAL DELIVERY
Qualifying postcodes for free, same day local delivery are:
IP28, IP29, IP30, IP31, IP32, IP33.
If your postcode falls just outside of those stated, please give us a call - 01284 771831 - we'll aim to be flexible.
Orders placed before 2pm will be made on the same day, Monday - Sunday. Orders placed after 2pm will be made on the following working day (unless we have capacity to fulfil the order sooner, in which case we will, but this is at our discretion).
To order wine for free, local delivery, we have a minimum order requirement of £20.
Free next working day delivery for orders over £99
Deliveries are normally made weekdays before 4pm.
Unsuccessful deliveries will be attempted the next working day if nobody is available to accept the delivery, unless you specify a place to leave the shipment in this case. If a request is made for wine to be left unattended, Vino Gusto will not be held responsible if the wine goes missing after the courier has delivered it.
If a delivery has not arrived in the timeframe, please let us know. Although the courier should tell us if there are any breakages, please let us know of any damage within 24 hours of receipt, so we can investigate. Please also be sure to check the number of cases for which you are signing; we cannot replace wine that has been signed for but not received.
NATIONAL DELIVERY
UK Mainland (England, Wales, Scottish Borders & Central Scotland)
Orders must be placed before 1pm for next day delivery (Monday - Thursday). Orders placed before 1pm on Friday will be delivered on Monday. Orders placed after 1pm on Friday and before 1pm on Monday will be delivered on Tuesday.
To order wine for national delivery, we have a minimum order requirement of £20.
Free next working day delivery for orders over £99
Orders up to £98.99 - £8 (per case)
A case is 12 bottles or 6 magnums. Other sizes will be quoted for individually. We do not deliver wine internationally.
A case is 12 bottles or 6 magnums. Other sizes will be quoted for individually. We do not deliver wine internationally.
You will receive an automated confirmation on ordering. It is unavoidable that wines will sometimes be out of stock, so we will always contact you to advise a delivery estimate in this case. If you need the wine for a particular date, or before a particular date please make sure you specify this. Delivery is then the following working day. So if you order before 1pm and we have the stock available, you should receive your wine the following working day, as stated above.
Deliveries are normally made weekdays before 4pm.
Unsuccessful deliveries will be attempted the next working day if nobody is available to accept the delivery, unless you specify a place to leave the shipment in this case. If a request is made for wine to be left unattended, Vino Gusto will not be held responsible if the wine goes missing after the courier has delivered it.
If a delivery has not arrived in the timeframe, please let us know. Although the courier should tell us if there are any breakages, please let us know of any damage within 24 hours of receipt, so we can investigate. Please also be sure to check the number of cases for which you are signing; we cannot replace wine that has been signed for but not received.
Please note that we, regretfully, are currently unable to ship to Northern Ireland.
